Hi, I'm Susana Monroy, founder of TAG Media.

After more than a decade working for some of the world’s most renowned technology and digital entertainment companies, I decided to create TAG Media with one very clear goal: putting that experience at the service of companies of any size.

For more than ten years I worked at global companies like Blizzard Entertainment and Square Enix, responsible for some of the industry’s most iconic franchises, including World of Warcraft, Diablo, Overwatch, Hearthstone, Final Fantasy, Dragon Quest, Octopath Traveler y Life is Strange.

Throughout my career I took part in the launch of international titles, developed social media strategies, managed large-scale digital campaigns, and coordinated projects with teams spread across the world. I also worked on content localization and adapting strategies for different markets, ensuring consistent communication on an international scale.

I’ve collaborated with teams in Europe, North America, Latin America, and Asia, developing projects for international audiences and adapting strategies to different markets, cultures, and languages.

All of that experience taught me that behind a strong brand there isn’t just creativity. There’s strategy, planning, organization, and a consistent identity at every touchpoint with the customer.

That’s why I founded TAG Media.

My goal is to help you stand out from your competition, connect with your audience, and grow your business with a digital presence that's consistent, professional, and future-ready.

Why work with me?

Because when you work with TAG Media, you work directly with me.

I don’t hand your project off to different departments or an account team. I get personally involved in every stage of the process to make sure strategy, creativity, and execution stay aligned with your goals.

My international experience lets me bring a strategic vision, but my priority remains the same: creating practical, hands-on solutions tailored to each client.

My philosophy

I believe a good digital presence isn’t about publishing more content, but about communicating better.

The best brands don’t stand out just because of their design or their social media. They stand out because every element carries the same message, builds trust, and creates a coherent experience.

That’s the approach I apply to every TAG Media project.

My Goal

to help companies, entrepreneurs, and brands build a professional digital presence.

through a combination of strategic consulting, branding, social media management, audiovisual production, web design, SEO, and localization. I believe every business has a unique story that deserves to be told in the best possible way. That’s why I work directly with each client, understanding their goals and designing tailored solutions that don’t just look good, but generate real results.

Whether it’s developing a brand identity, creating audiovisual content, designing a website, or building a complete digital strategy